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A Consumer's new choice: Using Linux at home [Part Three]
by Paul Murphy

Linux is ready for the consumer and the steps to guide you through the process of getting started are unveiled in this series at DesktopLinux.com. In his book 'The Unix Guide to Defenestration', Paul Murphy offers practical advice on empowering organizations, improving workflow, and saving money with open source technologies. Now Murphy examines the risks and rewards for the average computer user in deciding to use Linux . Each part in the series explores one aspect of the 'Linux-at-home decision.' From dispelling the myths that only "geeks" use Linux to instructions for running a Linux distribution on your computer, Murphy shows us what Desktop Linux can do -- and offers a plan for adopting the OS at home . . .




Using Linux at Home
Part 3 -- Office Email and Calendaring
by Paul Murphy


Lots of people have told you that Linux is cheaper than Microsoft's Windows brand systems; this column explores a different question: what are the risks and consequences of using it at home?

In today's installment I'll look at the use of email and calendaring on Linux at home for people who use one of Microsoft's Outlook or Exchange products at work.

The good news is that there are lots of smart, easy choices. The bad news is that all of them require some degree of co-operation from the Windows gurus at work if you want to access your work email and schedule from home. If you don't, there's no problem at all --Linux comes with all the mail, collaboration, and scheduling facilities you're likely to need.

Connecting to your office email isn't technically difficult either, but it does require the co-operation (although often only through inaction) of your office network and server administrators because they control the server accesses you'll need.

Among the many options three stand out as particularly effective:
  • You can compromise, trading off reductions in hassles against a reduction in the quality of service. You can, for example, set up your office PC to have yourself notified of schedule changes via email and simply have it forward a copy of your office email to your home address.

    This is far from perfect or elegant, and means you'll be phoning the office to schedule meetings but is dead simple, doesn't require active co-operation from the office Windows gurus, and pretty much gives you the information you need to work with.

  • On the other hand, it kinda sucks from a convenience perspective. To get that, and a few other benefits besides, you could spend the $50 or so for the Ximian evolution desktop. This gives you a fully integrated GNOME GUI with the StarOffice productivity suite and a full Microsoft Exchange client - shown in use below.


    Screenshot


    With this stuff on your home box and a decent connection to your office server, you might as well be in the office when it comes to scheduling and email, plus you have such Linux advantages as the more consistent GUIs, full multi-tasking, and greater reliability. The downside, other than the 50 bucks, is that the Windows babysitters in your office can kill this by fire walling you off from the server.

    Of course that shouldn't happen, but it often does because a lot of these guys don't really understand where the security problems are and how to get you hooked up without compromising it. The right answer is for them to establish a virtual private network, or VPN, in which your email and scheduling information is encrypted as it travels across the internet. There are two main ways to do this:
    1. 1. for a fixed link environment, for example between your home and your office, the right answer is a router, like the linksys DSLrouter ($66 from your local Gateway store), that has encryption and "tunneling" capabilities built in. That's a basically bullet proof, reasonably low cost, approach that doesn't depend on PC software at the server end - you plug in both ends, turn them on, and the link works.
    2. for a roving remote user, for example someone connecting from hotel rooms while traveling, the better approach is to process the user's email and scheduling information under a secure web server. Almost all major browsers have encryption capabilities built in, so a remote user just fires up the browser and creates a fully secure session by logging into the office https server.

      This takes some office set-up and requires an an additional processing step on the server but has a fixed cost that changes only with large jumps in the number of users. For one user the $5,000 or so required in the Windows server environment is a lot; for 500, it's about the same as a can of Hub's roast peanuts.

    Both, of course are cheaper and more reliable than using something like the CISCO VPN client for Windows 2000 but, sadly, the more common answer is for the wingots to insist on a Windows client and so use your choice of Linux at home as an excuse to wash their hands of the problem.

  • Option three gives you a sneaky way of addressing that attitude by making it a Windows networking problem, but it too requires some degree of co-operation by the office gurus.

    For this option you use either the freeware or shareware versions of the VNC product from AT&T's British research lab. This comes as two parts: a server which you run on the remote host (your office pc) and a viewer you run on your home machine. VNC connects the mouse and keyboard on the remote host to their equivalents on the local, or viewer, machine while mapping the remote monitor to a local window. As a result it gives you your complete office desktop in a Linux window at home.

    Setting up either version for default configurations is utterly trivial - basically click "install" and go. Getting it to work with secure shell and/or with a PC type firewall that does network address translation requires some expertise but also illustrates the fundamental open source idea that there's always another choice. In this case the people behind tightvnc offer an upgraded shareware version (they ask for $10.00) that makes this kind of thing much easier.

All three of these solutions come with some degree of risk even if that's nothing more than the chance that someone will break in and steal the documents on your home machine - along with the machine itself, of course.

VNC connects a client, or viewer, with a server but doesn't really restrict what those are, so people have done versions for devices including the Geo communicator and Palm Pilot - just in case you want to run your Windows 2000 based Excel spreadsheet from your playphone.

In fact, if both ends support true multi-tasking you can run both the server and the client simultaneously on each of two machines to produce an apparently endless recursion of screen images containing screen images - like holding a mirror before a mirror.

Screenshot


The bottom line on using Linux at home to access office email and scheduling running in an all Microsoft environment is that there are several very good choices, but all them depend on some co-operation by the people who run your office systems. Their "nyet!" may be pure reflex, but your response shouldn't be.

Understand that the inevitable will happen, their network will be breached, some documents or files will be compromised, and "their" first response will be to blame you even if your entire home Linux system is inherently more secure than their Microsoft client-server network.

The right answer here is the same as for any other predictable crisis: preparation and planning. Before you start using office email and scheduling on Linux at home, get a paper trail in place on what the risks and benefits are to your organization. If your boss sees the risks as outweighing the benefits - simply don't do it. On the other hand, discuss both the risks and the benefits with your boss, get that support visibly in place, and your decision to use Linux at home won't mark you a maverick, it'll make you a leader.



Be sure to check out
Read Part Two - Office Documents
Read Part One - Introduction to the Interface

Stay tuned for Part Four in the series about Using Linux at home tomorrow at DesktopLinux.com.




About the author: Paul Murphy, author of The Unix Guide to Defenestration is a 21 year veteran of the IT consulting wars now turned Linux evangelist.



Talk back! Do you have comments or questions about this story? talkback here

Please note: The opinions expressed in this essay are those of the writer, not of the management or staff of DesktopLinux.com.





(Click here for further information)


Approaching the Linux Desktop
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Migrating To Linux: Application Challenges and Solutions
Several solutions exist to help organizations migrate in an orderly fashion from Windows to Linux desktops. This paper establishes the characteristics of an ideal cross-platform solution and reviews these alternatives in light of this ideal standard. The paper takes a closer look at the pros and cons of various solutions and outlines the business benefits that can be achieved.

Linux Advantages: Publicly Available Information on Linux Software
This paper offers a brief summary of readily-available Linux information to help businesses sort out this widely misunderstood operating system.

Top 5 Strategies for Managing Linux
Despite continuous evolution in the manageability of Linux, a 2006 survey cited manageability concerns as a top reason why organizations are hesitating to adopt Linux. Levanta believes Linux can be as manageable, if not more so, than other operating systems by following key strategies. These strategic recommendations were developed from experiences in numerous customer environments, both large and small.

Why Choose Novell for Linux?
This paper outlines the benefits of switching to the Linux platform and choosing Novell as a high-performance, enterprise solution.

Enterprise Linux Selection Guide
Considering moving your enterprise to the Linux operating system? Since there are so many similar versions, choosing the right one can be tough. This paper offers a clear process to help you make an informed decision and get the features, support, and cost that are right for your business and technical needs.

Overcoming Challenges in Managing Linux
Levanta has created a new administration model with innovative technology that breaks down the barriers to making the most of Linux systems. This paper will provide an in-depth look at the workings of Levanta’s product, the first Linux appliance of its kind.

SUSE Linux Enterprise 10 for Retail Businesses
Discover why major retailers have switched to SUSE Linux Enterprise Desktop in the back office. SUSE Linux Enterprise Desktop 10 is a low-cost desktop that offers a complete set of productivity applications and interoperates seamlessly with the other Windows, Macintosh and UNIX desktops in your store.

Moving to a Linux Desktop
Migrating from Windows to Linux on the desktop can be a substantial undertaking because it has the potential for touching -- and perhaps disrupting -- every user in your organization. Unlike a data center (server and infrastructure) migration that is largely transparent to users, the cultural and administrative transitions and environment readiness required to support a Linux desktop migration are extensive.

Seven Good Reasons to Exchange Exchange
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